Water Hygiene Services

Watercare Solutions is Uk's #1 Water Hygiene Company

Explore our water hygiene services today. We offer everything from a valid risk assessments to fully managed maintenance plans across the UK.

Our certified water hygiene specialists ensure compliance with industry standards, helping you stay compliant with ACOP L8 and HSG274, and delivering reliable solutions to safeguard your environment.

We’re here to keep your hot and cold-water storage, and other on-site distribution services, hygienic and of suitable quality.

Get in touch with us today for a Free Quote!

Why Choose Us?

WaterCare Solutions is a Worcester-based water treatment company with over 30 years of experience. Our team is dedicated to helping commercial and industrial sectors keep their water systems healthy with quality water treatment to handle Legionella control, to stay energy efficient and compliant with current legislation.

Our team is fully professional and qualified to carry out the water hygiene treatment you require.

30 Years of Experience

Our Team of Professionals


High Quality Work

How Does Our Water Hygiene Management Work?

Here at WaterCare Solutions, our team strives to meet all safety standards and use specialist equipment to guarantee proper regulations are met, as well as assess for the most viable services available.

Our water hygiene management process is comprehensive and highly regarded among those that we have served.

Risk Assessment

We begin by conducting a detailed assessment of your water system. This includes evaluating the condition of water tanks, pipelines and associated equipment to identify flaws or areas requiring attention.


Our experts perform detailed inspections of your water infrastructure. This process helps us analyse the overall condition, identify potential contamination sources and ensure all components are in working order.


We collect water samples and analyse them for microbial contaminants, chemical composition and water quality. Our professionals are trained to perform accurate and reliable water sampling.

What are the legal requirements for water hygiene in the UK?

The UK has several legal requirements and guidelines that you should be aware of, with the primary focus being to control the safety and quality of drinking water and prevent waterborne diseases.

The Legal Requirements include:

The Health and Safety at Work Act 1974: Places a duty on employers to ensure the health, safety and welfare of employees and others relating to water hygiene.

The Control of Substances Hazardous to Health (COSHH) Regulations 2002: The safe handling and use of substances, including water treatment chemicals.

The Water Supply (Water Quality) Regulations 2016: Set out standards for the quality of water supplied to consumers, including chemical, microbial and aesthetic quality standards.

Our Water Hygiene Processes...

WaterCare Solutions follows strict procedures and has been performing water hygiene services across the UK for over a decade, ensuring all requirements are met.


  1. We perform filtration to remove suspended solids and bacteria, in addition to lowering harmful levels of manganese, calcium and magnesium with ion exchange or removal.
  2. Heavy metals such as lead, arsenic, fluoride and chlorine can be removed from water with our dosing and water control methods.

How Long Does The Water Hygiene Process Take?

The duration of water hygiene services can widely vary, depending on the scope and complexity of the tasks involved. Services from testing, cleaning, disinfecting and maintenance of water systems will all have different process lengths.

Routine water hygiene maintenance, such as inspections and testing can take anywhere between a few hours to a few days, depending on the size of the water system.

Extensive services, including deep cleaning, disinfection or remediation of water systems with issues like Legionella Contamination, can take anywhere between several days to weeks.

We aim to provide prompt and efficient hygienic water treatment while never skimping on professionalism, quality and adherence to all regulations.

Our Extensive Water Treatment Services

To conform with these standards, we conduct extensive water treatment services, including:

Our services ensure all water is expertly assessed and treated correctly, minimising damage to any machine and health concerns associated with water treatment.

Who Is Responsible For Water Hygiene Where I Work?

In many cases, the building owner is responsible for upholding these safety standards. They must guarantee that water systems are appropriately planned, installed, run and maintained in order to minimise health hazards.

Furthermore, the Control of Legionella Regulations 2002 require the person in charge of the premises to control the danger of Legionella bacteria growth in Cooling Towers and evaporative condensers. This entails completing risk analyses, putting control mechanisms in place and conducting routine monitoring.

We adhere tightly to these regulations with all our water hygiene services and help you to remain compliant in the process. Not sure what regulations apply to you? Talk to our Expert Team and we’ll help you stay on the right side of the law.

Frequently Asked Questions

A water hygiene test is performed to assess the quality and safety of water and to evaluate if there are potential contaminants, pathogens or other substances that are harmful to people who consume or come into contact with the water.

A test can be carried out in Residential, Commercial and Industrial Settings. Part of the testing will include procedures such as:

1. Microbiological testing to detect harmful Bacteria, Viruses and Waterborne diseases

2. Chemical analysis to determine the presence of contaminants such as heavy metals, testing the water’s temperature and Ph levels and to test for Legionella.

This test helps water systems stay compliant with UK legislation.

Water hygiene is extremely important for several reasons:

  • Poor water hygiene can lead to the spread of waterborne diseases such as cholera, dysentery and typhoid.
  • Without proper water hygiene, drinking water will be contaminated with harmful chemicals and microbes.
  • Certain groups of the population, such as children, the elderly and people with weakened immune systems, are much more vulnerable to waterborne pathogens, and maintaining. Correct water hygiene helps protect these vulnerable groups.
  • Safe and hygienic water is also used in food production, without clean water, foodborne illnesses will occur.
  • If waterborne diseases were becoming prominent, then there would be a significant economic impact due to healthcare costs, making water hygiene crucial.

In the UK, routine testing and evaluation of water systems is done as part of water hygiene monitoring to ensure that safety and quality requirements are being met.

This involves monitoring variables including temperature, pH levels, chlorine concentration (for disinfection) and microbiological content. To recognise and reduce any possible hazards and guarantee adherence to legal obligations, monitoring is essential.  

It is important to test your water with the help of professionals at least annually, however, the frequency of testing depends on several other factors including the source of the water, its usage and local regulations.

Any changes to your water system are also an indicator to conduct a water test, whether the changes are replacing pipes or pumps. 

We are based just West of Kidderminster in the West Midlands but can provide our services anywhere in the UK. We have exceeded customers’ expectations with services in Birmingham, Cambridge, Manchester and beyond.

Read our Testimonials on just some of the areas in the UK we have helped. You can get in touch with us to get a FREE quote and let us know where you’re located.

What WaterCare Solutions can Offer

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Over 30 years of experience within the water treatment industry.

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Expert advice and guidance on the right solutions for your needs

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Providing products of the highest quality

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Efficient deliveries of intelligent components you require

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Tailored solutions and services that adapt to your systems

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